Privacy Policy
Who we are
Our website address is: https://www.myinfinitybookkeeper.com
Cookies
We use Google Analytics cookies on our website to analyze website traffic and improve your browsing experience. These cookies collect data about your interactions with our site, such as pages visited and time spent on the site. This information helps us understand how visitors use our website and improve its performance.
For more information about Google Analytics cookies, please refer to Google’s cookie policy: https://policies.google.com/technologies/cookies?hl=en-US
We may also use cookies from other third-party services, including:
- QuickBooks Online: We use QuickBooks Online for accounting and financial management. This service may use cookies to track user activity and preferences within the application. https://www.intuit.com/privacy/statement/financial-services/
- Anchor: We use Anchor for client agreement and billing management. This service may use cookies to manage user sessions and track billing-related activity. https://www.sayanchor.com/privacy-policy
- Keeper: We use Keeper as a secure client portal for document sharing and communication. This service may use cookies to maintain user sessions and enhance security. https://keeper.app/privacy-policy/
YouTube Videos
We embed YouTube videos on our website. When you play a YouTube video, YouTube may set cookies on your browser to collect information about your viewing habits and preferences. These cookies are used for various purposes, including analytics, personalization, and advertising. Please refer to YouTube’s (Google’s) privacy policy for more information about their cookie usage: https://policies.google.com/privacy
Who we share your data with
We share your data with third-party service providers, such as QuickBooks Online, Anchor, and Keeper, to facilitate our bookkeeping and client management services. We only share information that is necessary for these providers to perform their services. We may share your financial data with your designated tax preparer or other financial professionals as needed to provide our services. We may disclose your information if required by law or to comply with legal processes. We take reasonable measures to protect client data, including using secure platforms and access controls. Please be aware that no online data transmission can be guaranteed to be 100% secure.
How long we retain your data
We retain client financial records and related data for seven years after the termination of services to comply with legal and regulatory obligations. Contact form submissions are retained for 12 months for customer service purposes. Data stored in QuickBooks Online is retained according to Intuit’s data retention policies. Data stored in Anchor is retained according to Anchor’s data retention policies. Data stored in Keeper is retained according to Keeper’s data retention policies. Email correspondence is retained for 12 months. Data collected by YouTube cookies is subject to Google’s data retention policies. Please refer to Google’s privacy policy for more information. After the retention period, data is securely deleted or anonymized.
What rights you have over your data
As a client, you have the right to access, correct, or request deletion of your personal data that we hold. You also have the right to object to our processing of your data. As a website visitor, you can request information about the data we collect through cookies. To exercise your rights, please contact us at Data@myinfinitybookkeeper.com. Please note that we may retain certain data as required by law or for legitimate business purposes.
Where We Send Your Data
Your data is stored and processed on secure servers located in the United States. We also utilize third-party services, such as QuickBooks Online, Anchor, Keeper, and Google Analytics, which may store and process your data in different locations according to their respective privacy policies. We take reasonable measures to protect your data during transmission and storage, including using encryption and access controls.
How We Protect Your Data
We take the security of your data seriously. We implement industry-standard security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, disclosure, or alteration. We also rely on the security measures implemented by our third-party service providers, such as QuickBooks Online, Anchor, and Keeper, to protect your data. In the event of a data breach, we will notify affected users as required by law. While we take reasonable measures to protect your data, please be aware that no online data transmission or storage can be guaranteed to be 100% secure.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us at Data@myinfinitybookkeeper.com. If we become aware that we have collected personal data from an individual under the age of 18 without proper consent, we will take steps to remove that information.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by 1 posting the new Privacy Policy on this 2 page. We may also notify you by email. This Privacy Policy was last updated on March 19, 2025. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at Data@myinfinitybookkeeper.com.